Here you can find information about the charity including Annual Reports, Audited Accounts and Policy Documents. You can also find information about the Quality Standards our services work to.

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FASS Public Complaints Procedure

FASS aims to provide a high standard of service for the public. Outlined here is a process we have set up for you if you wish to make a comment or are in any way dissatisfied. We believe that paying full attention to your observations and concerns enables us to improve the quality of our service.

Filename: 1623073734_FASS-Public-Complaints-Procedure-2020.pdf
File size: 235KB
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The Quality Principles: Standard Expectations of Care and Support in Drug and Alcohol Services - poster

Our alcohol and drug services are delivered in line with these quality standards developed by the Scottish Government and intended for use by services throughout Scotland. This is a poster/leaflet that lists the quality principles and also provides some useful contact details.

Filename: The-Quality-Principles-Standard-Expectations-of-Care-and-Support-in-Drug-and-Alcohol-Services-2014-Poster.pdf
File size: 74KB
Tags: quality-standards
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The Quality Principles: Standard Expectations of Care and Support in Drug and Alcohol Services

Our alcohol and drug services are delivered in line with these quality standards developed by the Scottish Government and intended for use by services throughout Scotland. This is the full standards document.

Filename: The-Quality-Principles-Standard-Expectations-of-Care-and-Support-in-Drug-and-Alcohol-Services-2014.pdf
File size: 398KB
Tags: quality-standards
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COSCA Statement of Ethics and Code of Practice

FASS is an organisational member of COSCA (Counselling and Psychotherapy in Scotland), the professional body for Counselling and Psychotherapy in Scotland. Our counselling and psycohtherapy services are delivered in line with COSCA's statement of ethics and code of practice.

Filename: COSCA-Statement-of-Ethics-and-Code-of-Practice-Nov-2014.pdf
File size: 815KB
Tags: quality-standards

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