How to refer

 

Guidelines for self referral and for referring services. Please select from

signpostReferring yourself or another person
Guidelines for GPs & Primary Care
Health & Social Care Practitioners and other agencies
Employers
What happens after FASS receives your referral

 

 

How to refer yourself or another person

There are several ways to refer yourself or another (if you have permission) for alcohol counselling or family support counselling, so please use whatever option you are most comfortable with

 

Telephone FASS on 01592 206200

If you are referring yourself, you will be asked for your name and address or other means of contacting you. We need this so we can arrange an appointment for you with one of our counsellors

If we are not available, a telephone answering service will operate. If you leave your name and number, we will return your call as soon as we can

 

Complete your referral to FASS online

You can refer yourself or someone else online using a secure online form that is automatically sent to our counselling services team

To do this, you must first create a personal user account. If you already have an account, please log in using your username and password. Once logged in, you can access the online referral forms

Register or log in here

 

Download a referral form in pdf format and post it to FASS

Referral forms for self referral, or referral by GPs, other Heath Practioners, Social Workers and other agencies can be found here

Complete your referral and post to

Fife Alcohol Support Service                              
17 Tolbooth Street
Kirkcaldy
KY1 1RW

 

 

 

 

 

Visit FASS when our office is open to the public

If you would prefer to visit our office to enquire about counselling, you are welcome to do so. You will be greeted by one of our staff who will assess your needs and help you with the referral

Our office at 17 Tolbooth Street, Kirkcaldy is open

Monday to Thursday       9.30am to 12.30pm & 1.30pm to 4.15pm
Friday   9.30am to 12.30pm

 

  

  

 

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Guidelines for GPs & Primary Care

If you wish to refer your patient for alcohol counselling, or family support counselling please write to FASS, at the address above, using a downloadable pdf FASS Referral Form or your own practice form or stationery.

If you wish to refer your patient to our EMDR Trauma Service please write to FASS or in the first instance telephone our office on 01592 206200

 

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Health & Social Care Practitioners and other agencies

If you wish to refer your client for alcohol counselling, or family support counselling please write to FASS, at the address above, using a downloadable pdf FASS Referral Form or use your own stationery. You can also

  • complete a referral online
  • telephone our office on 01592 206200
  • use FORT if available to your service

 

FORT is Fife Rights Forum's online referral tracking system. It is used for cross referral by more than 100 agencies in Fife. Contact Fife Rights Forum for more information.

If you wish to refer your patient or client to our EMDR Trauma Service please write to FASS or in the first instance call our office on 01592 206200

 

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Employers

If you are an employer who would like to refer an employee for alcohol counselling, please print and complete an Employer Referral Form which includes an employee mandate and post these to our office at the address below

        Fife Alcohol Support Service
  17 Tolbooth Street
  Kirkcaldy
  KY1 1RW

 

 

 

 

We provide a specialist alcohol counselling and education service for employees experiencing difficulties with alcohol. Find out more about this service here

 

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What happens after FASS receives your referral

Our Counselling Services Team will arrange counselling for you (our client).

They will contact you with details of your first appointment. Last year 98% of appointments were arranged within 3 weeks. Most within 1 to 2 weeks.

If the time or the location of your appointment is not suitable, please contact us on 01592 206200

Please refer to Coming for counselling for further details

 

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Online Referral

 

Log in to your user account or register a new account here

 

Using Online Referral

 

You can refer either yourself or a client with a secure form that is automatically sent to our counselling services team

 

To do this, you must first register and create a user account. If you already have an account, please log in using your username and password

 

 

Our Services

 

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This leaflet in pdf format contains full contact details for FASS. You can download it here

 

 

 Referral Forms

 

FASS provides Referral Forms in pdf format suitable for download and printing. Please mail completed forms to our FASS office.

 

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What happens next

 

When we receive your referral, we arrange counselling for you as soon as possible

 

We contact you with details of your first appointment

 

Last year 98% of appointments were arranged within 3 weeks. Most within 1 to 2 weeks

 

If the time or the location of your appointment is not suitable, please contact us on 01592 206200

 

 

OSCR

 

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